First Time Clients
New Clients: Please arrive 5 minutes early for appointment to fill out of intake form(s).
All FIRST TIME CLIENTS are require to book appointment(s) through our online booking system.
Cancellation/No Call No Show/Late Arrival
24 hour cancellation notice is required in order to avoid losing payment of service cost to card charged. No Call No Show: there is a 100% of service cost fee due before scheduling future appointment(s).
Last-Minute Cancellations: If you cancel less than 24 hours but more than 3 hours before your appointment, there is a 25% of service cost fee due before rescheduling. If you cancel less than 3 hours before your appointment time, there is a 50% of service cost fee that must be paid before scheduling future appointment(s).
First Time Clients that arrive 5 minutes or more late and returning Clients who arrive 10 minutes or more late will have to reschedule for a later time that day (if available) or for a different day.
Monthly Specials cannot be combined with coupons.
No Children Allowed in treatment room. Guest must be 13 years or older for waxing/facial services (18 years or older for massage services). Guest under 18 years must be accompanied by a adult.
Please leave all jewelry and valuable items at home or in a secure place. We are not responsible for lost, stolen or misplaced items.
Please let your therapist know of any concerns, special needs or questions prior to your treatment. Please comment on room temperature, massage pressure or anything else that would enhance your experience with us.